All orders are automatically processed on our secure merchant processor as soon as they are placed. Once an order is placed and payment is processed/captured we incur irreversible fees and are unable to refund the purchase free of charge. We strictly adhere to the following cancellation policy:

- All online orders will incur a 3% to 5% cancellation fee depending on method of payment

- Refunds will be refunded to the original form of payment.

Stringing Service Waiver of Liability
I UNDERSTAND AND ACCEPT the risks associated with having my badminton racket strung at Badminton Alley. I acknowledge that rackets may incur damage during the stringing process and afterward.

I UNDERSTAND that although rackets are inspected for damage by Badminton Alley prior to stringing, this inspection does not guarantee the condition of the rackets before stringing. Should damage occur as a result of the normal stringing procedure, I agree that Badminton Alley cannot be held responsible.

I ASSUME FULL RESPONSIBILITY for any loss or property damage that may be sustained by me, or loss or damage to property owned by me, while doing business with Badminton Alley.

I hereby RELEASE, WAIVE, DISCHARGE, AND COVENANT NOT TO SUE Badminton Alley, its staff, or business owners from any and all liability, claims, demands, actions, and causes of action whatsoever arising out of or related to any loss or damage that may be sustained by me, or to any property belonging to me, while doing business with Badminton Alley. This includes, but is not limited to, any and all damage to rackets, grommets, strings, and/or racket accessories, now and in the future.

By ordering this service, I acknowledge and represent that I HAVE READ THE FOREGOING Waiver of Liability, UNDERSTAND IT, AND ACCEPT IT VOLUNTARILY as my own free act and deed. No oral representations, statements, or inducements, apart from the foregoing written agreement, have been made. I EXECUTE THIS RELEASE FOR FULL, ADEQUATE, AND COMPLETE CONSIDERATION, FULLY INTENDING TO BE BOUND BY IT.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Badminton Alley disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Badminton Alley does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Badminton Alley does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Badminton Alley shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Badminton Alley has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a Badminton Alley product is mistakenly listed at an incorrect price, Badminton Alley reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Badminton Alley reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Badminton Alley shall issue a credit to your credit card account in the amount of the incorrect price.


Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Badminton Alley without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Badminton Alley may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Badminton Alley.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Badminton Alley products) shall be in the state or federal courts located in Santa Clara County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Badminton Alley products) must be commenced within one (1) year after the claim or cause of action arises. Badminton Alley's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Badminton Alley may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Badminton Alley or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Badminton Alley does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Badminton Alley is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Badminton Alley reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Badminton Alley in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Badminton Alley, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Badminton Alley may link to sites operated by third parties. However, even if the third party is affiliated with Badminton Alley, Badminton Alley has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Badminton Alley. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Badminton Alley seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).